Privacy Policy & Terms of Use

Sherlockify (Bulk Account Invite Sender) is a Shopify app that provides a service to Shopify Shop owners, allowing companies to invite their customers to activate their existing store accounts on the Shopify Shop owner’s new website, with a transactional email. So that we may help you to understand how our technology works, and to allow you to exercise your privacy preferences, we offer this Technology Privacy Policy.

What types of information does Bulk Account Invite Sender collect?

In order to send emails to the customers of Shopify Shop owners, the Shopify API is used (with permission and acceptance from Shopify Shop owners) to collect only relevant Shopify data on the customers of the Shopify Shop owners. Email, first name, and last name are the only personally identifiable pieces of information collected about customers. This information is only kept as long as necessary, and is deleted on a regular basis. No sensitive information, such as credit card information, SIN, bank account information, or otherwise is collected by the Bulk Account Invite Sender. The Bulk Account Invite Sender does not collect payment information from the Shopify Shop owner, but instead uses the Shopify Payments API in order to allow Shopify to bill the Shop Owner, and collects a commission from Shopify on a biweekly basis.

How is the information collected through Bulk Account Invite Sender?

Information is collected through the Shopify API, with permission from the Shopify Shop owner. Email, first name, and last name are the only personally identifiable pieces of information collected about customers. This information is only kept as long as necessary, and is deleted on a regular basis. No sensitive information, such as credit card information, SIN, bank account information, or otherwise is collected by the Bulk Account Invite Sender.

Does Bulk Account Invite Sender use Cookies?

Cookies may be used in order to save user preference settings. These cookies do not impact or effect the customers of the Shopify Shop owners in any way. Cookies may be cleared from the user’s browser at any time.

How long do you retain the information you collect?

We generally store Shopify Customer data (provided by Shopify Shop owners) for up to 1 year, however this data may be deleted from our servers and databases by the Shopify Shop owners at any time. To delete the customer data belonging to a Shopify Shop Owner, she must click on the ‘reset and resend’ button in our app. This deletes all the customer data that we have in our database, and resets the send statistics.

What are your security procedures?

The security of the information collected through our technology is important to us. Information collected by the Bulk Account Invite Sender system is stored in databases that are maintained in a secure data centre in USA (New York City). Both physical and Internet access are strictly protected and limited. Access is granted only to those with authorization. No method of transmission over the Internet or of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect the information we collect, we cannot guarantee its absolute security.

What is your refund policy?

In the case that a purchase is made, but no emails are ever sent, then either a full refund can be granted, or the send can be fixed and re-initiated. This is extremely rare. Unfortunately we cannot provide refunds if you are unhappy with the open rate, click rate, or other statistics of the send, so long as the app worked correctly up until the email requests were made. This is because these results are out of the control of the app, and come down to your domain reputation, the quality of your email list, the quality of your email template, and your technical steps taken, such as adding Sendgrid to your SPF records at least 24 hours in advance of the send.

How can I opt-out?

As a Shopify Shop owner, you may uninstall the app at any time. This restricts the app from scraping data on your customers, which it only does when you request it to, in a very transparent way. Shopify Shop owners may also delete the scraped customer data at any time, by clicking ‘reset and resend’ in the app. This deletes all customer data from the Bulk Account Invite Sender system.

As a customer of a Shopify Shop owner, you may request that the shop follow the above procedure in order to delete your information from our servers.

For Shopify Shop owners who receive an individual removal request, an email may be sent to matt.loszak@gmail.com, requesting that an individual row be deleted from the database. This will prevent the Shopify Shop owner from needing to delete ALL their customer data from the Bulk Account Invite Sender, through the ‘reset and resend’ option.

How can I learn more about Bulk Account Invite Sender Privacy Practices?

You may contact Bulk Account Invite Sender with any questions or concerns you may have at: E-mail: matt.loszak@gmail.com